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I can't find a category for my issue?

The issue I’m experiencing is not listed here.

If you run into issues that are not listed here, or are completely different, you have a couple of options to get help quickly. If you can log into the game, you can try asking your questions on the chat channel called “support” in the main game window, where other players might be able to help you. […]

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Heroes & Generals

Heroes & Generals is the ultimate WW2 MMOFPS. Make a difference and fight for friends in one grand war.

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