Sign in to follow this  
Reto.Circinus

How To: Contact Customer Support!

Recommended Posts

Reto.Circinus    1,639

Are you lost trying to find out how to contact Customer Support? Find a Guide below with all the details you need!

If you wish to contact Customer Support, please go to the following link: http://support.heroesandgenerals.com. This will re-direct you to a more general Support page.

customersupport_zps669629f7.png

On the left hand side (Nr #1) you are able to log in to the support website to review any tickets you may have opened or to open tickets. Being logged in is not necessary to open a new ticket, but may make it easier to keep track of your problems.

To directly submit a ticket, click on the 'Submit a Ticket' button (Number #2). Please proceed with the steps described during this process and make sure to provide as much details as possible.

Last but not least, you can also search for questions by using the box (number #3). This will automatically search in our FAQ for a solution to your problem. Can't find the answer? Submit a Ticket and one of our Supporters will get back to you as soon as possible.

~Circinus

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.
Sign in to follow this