• 0
yanix09

cant play .. help me please

Question

yanix09    0

help me please .. cant play the game.. because if i click " TO BATTLE'  it says "UNABLE TO PING GAME SERVERS, you are not able to ping our hosting centers. THis may be cause by your firewall. If youre unable to resolve issue, please contact support"    i already tried to fix it .. but still i cant play.. 

Share this post


Link to post
Share on other sites

2 answers to this question

Recommended Posts

  • 0
SZip    0
11 hours ago, yanix09 said:

help me please .. cant play the game.. because if i click " TO BATTLE'  it says "UNABLE TO PING GAME SERVERS, you are not able to ping our hosting centers. THis may be cause by your firewall. If youre unable to resolve issue, please contact support"    i already tried to fix it .. but still i cant play.. 

Install OS Windows 10, and do not install antivirus

Edited

Share this post


Link to post
Share on other sites
  • 0
OC_Ludwig    526
On 6/6/2021 at 1:13 PM, yanix09 said:

help me please .. cant play the game.. because if i click " TO BATTLE'  it says "UNABLE TO PING GAME SERVERS, you are not able to ping our hosting centers. THis may be cause by your firewall. If youre unable to resolve issue, please contact support"    i already tried to fix it .. but still i cant play.. 

 

Hi! You should have a look at this article explaining how to set up your firewall settings https://heroesandgenerals.com/support/networking/firewall-settings/ . If it doesn't work, then you should contact Support. Please don't disable your antivirus, it's not a good idea.

 

 

 

Share this post


Link to post
Share on other sites