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HnG Service not installed properly, please reinstall ...

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I installed the game, started it, and it swears "HnG Service not installed properly, please reinstall ...". I check the files, as a result I write "Files (11654) did not pass the check and will be downloaded again ...". And every time after I upload 2.5 GB, I turn on the check and this message appears. I tried to delete the game and reinstall it - it does not help. Disable antvirus - does not help. I also did “Clear Download Cache” in Steam, it does not help if recommended on your site. Restarting the computer does not help. What is the problem I do not understand, there were no suitable solutions on the Internet.

P.S. Windows 10x64 File "hngsync-steam.log" in the path:% USERPROFILE% \ AppData \ LocalLow \ Heroes and Generals, the folder is empty

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