Astrolite

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  1. I ran out of possible solutions if the above does not work. Maybe @QuarX knows some more.
  2. A little explanation of the problem would be useful..
  3. C:\Program Files (x86)\Steam\steamapps\common there you will find the H&G installation folder of Steam. You can always try and play trough the stand-alone client, game.heroesandgenerals.com
  4. Possibly... Here is a guide that shows you exactly how to get ownership in regedit, http://www.askvg.com/guide-how-to-take-ownership-permission-of-a-registry-key-in-windows Make sure you are on the admin user account or have all the admin rights to do so.
  5. Distinguishing high ping from other connection issues If your ping is okay, but the animation is very jittery and your actions often seem to have no effect, you might instead want to check if your connection is not affected by packet loss (this is something you can only verify from your side). If you find no packet loss from your side, you might want to check if your internet settings are set correct https://heroesandgenerals.com/support/networking/firewall-settings
  6. Do this first.
  7. Are you playing trough Steam or Stand Alone ? If you uninstall the game (Stand Alone) make sure that ALL files (Check for left overs in C:\Program Files (x86)\Heroes & Generals) are gone.
  8. Hmmz.. Another guy also has the problem.. Check my response here (With some more solutions you can try)
  9. Me Neither, Give us as screenshot @MrTepsty102
  10. Moved to Bug Hunters section, @Reto.Chuckle Can you look into this issue ? @_RedDxD_ @DOPO)I(HUK please submit a support ticket in the meanwhile. http://support.heroesandgenerals.com/Tickets/Submit
  11. Really?
  12. Jawel er wordt een nieuwe geplanned
  13. God danged.. This was like my go to workaround as it mostly fixes the problem.. Oh well lets try some more. Please close the game and press Windows + R key and enter this line into the run box Windows 10 and 8 %USERPROFILE%\AppData\Local\Microsoft\Windows\INetCache Windows 7 %userprofile%\AppData\Local\Microsoft\Windows\Temporary Internet Files\ ... and delete all files in those folders... start the game again Secondly if you play trough steam open spoiler, if not skip it 403 Forbidden issues. The TCP/IP stack Winsock settings in Windows can sometimes get corrupted, causing various problems with internet connectivity. Such corruption can be caused by various networking software installations, or virus/malware infections. Corrupt Winsock can cause various networking errors, including inability to surf the internet with "Page cannot be displayed" browser error, even though the network card appears to be connected. Sometimes the ICS service is terminated as well. To reset the Windows Vista/7/8/10 TCP/IP stack: 1. Run Elevated Command Prompt: - Click the Start button - Type: cmd in the Start Search text box. - right-click and choose "Run as Administrator" (alternatively, press CTRL-SHIFT-ENTER to run it as administrator), and allow elevation request 2. Type: netsh winsock reset in the shell and hit Enter 3. Type: netsh int ip reset and hit Enter again. 4. Restart the computer Check if your address is blacklisted. Note that servers may maintain independent blacklists, so your address may appear in the server's blacklist, but not public blacklists. Clear your DNS cache If you played the prototype version of the game in the past it is possible that the game tries to connect to that service which is not available at the moment. Your DNS cache stores the locations (IP addresses) of web servers that contain web pages which you have recently viewed. If the location of the web server changes before the entry in your DNS cache updates, you can no longer access the site. To clear your DNS cache if you use Windows 8/10, perform the following steps: On your keyboard, press Win+X to open the WinX Menu. Right-click Command Prompt and select Run as Administrator. Run the following command: ipconfig /flushdns If the command succeeds, the system returns the following message: Windows IP configuration successfully flushed the DNS Resolver Cache. If you use Windows 7, perform the following steps: Click Start. Enter cmd in the Start menu search text box. Right-click Command Prompt and select Run as Administrator. I know a wall of text right? Hopefully one of this will fix it.
  14. I'll give it a shot.. Hi @SDTops Please try the following steps: 1. Type this file path in Windows' search bar to find the folder: %USERPROFILE%\AppData\Roaming\ 2. You will find a directory called "HeroesAndGeneralsDesktop". Simply delete it, and reboot your machine. Please let me know if the issue still persists afterwards.
  15. @Reto.Robotron3000 is the man to go to to request such things.