QuarX

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  1. Nvidia released an major update on their driver in April with a new PhysX driver and such http://www.nvidia.com/download/driverResults.aspx/117912/en-us This problem is really weird
  2. enjoy the game
  3. The HUD you see is rendered using Adobe Flash thats why you can see it while the Retox engine fails to render anything NOOB NR ONE (in the lower left) indicates that the engine is in the debug mode asking (noob nr one) for help What would NOOB NR ONE do? ... this is only a workaround Press ESC to open the in game settings and go to the Video settings .. change the render mode at the top from True Fullscreen to Fullscreen windowed mode this should reset all settings that might be out-of-bounds and cousing this reaction of the render engine (you might need to leave the match so it can take effect) well done NOOB NR ONE!! If you can not access the in game settings please look at your Windows taskbar and open H&G Sync Click on File and choose Edit localsettings.ini In the text file search for the line render.enable_true_fullscreen= and change it to FALSE save the text file and give it a try
  4. You need to contact customer support. The code issue is handled by them. http://support.heroesandgenerals.com/Tickets/Submit
  5. Mmhh could you please post your DxDiag ? Please press the [Windows] key + [R] on your keyboard to bring up the "Run" box. In the "Run" box, type DxDiag and press Enter. This will start the DirectX Diagnostic Tool. Once the Direct X Diagnostic Tool appears, click on the Save All Information button at the bottom. When asked where to save the file, click on the drop-down box next to Save in and select Desktop. In the File Name box towards the bottom, the name DxDiag.txt should appear. Leave this as is and click on the OK button. Click the Exit button to exit the Direct X Diagnostic Tool On the Desktop, there should be a file name DxDiag or DxDiag.txt. If there is no file with this name, please repeat the steps above and make sure to save the file to the Desktop. Open the text file an copy paste the content in here ...but please use the spoiler feature of the forum to make the thread still readable for others That DxDiag is only a diagnostic tool that collects technical information on your computer. It is usually needed by technical support agents to isolate specific
  6. Please provide a screenshot of the BSOD or write down the ERROR message and the REASON for the crash. Like in this example, it's the drivers from an ATI Graphics card which is causing the system to BSOD
  7. Well ... if you can not access the page via your browser this can only mean that something is wrong with some of your network settings. Clear your browser's cache. Issues with a cached version of the page you're viewing could be causing 403 Forbidden issues. The TCP/IP stack Winsock settings in Windows can sometimes get corrupted, causing various problems with internet connectivity. Such corruption can be caused by various networking software installations, or virus/malware infections. Corrupt Winsock can cause various networking errors, including inability to surf the internet with "Page cannot be displayed" browser error, even though the network card appears to be connected. Sometimes the ICS service is terminated as well. To reset the Windows Vista/7/8/10 TCP/IP stack: 1. Run Elevated Command Prompt: - Click the Start button - Type: cmd in the Start Search text box. - right-click and choose "Run as Administrator" (alternatively, press CTRL-SHIFT-ENTER to run it as administrator), and allow elevation request 2. Type: netsh winsock reset in the shell and hit Enter 3. Type: netsh int ip reset and hit Enter again. 4. Restart the computer
  8. Two tickets and no answer ?
  9. The HUD you see is rendered using Adobe Flash thats why you can see it while the Retox engine fails to render anything NOOB NR ONE (in the lower left) indicates that the engine is in the debug mode asking (noob nr one) for help What would NOOB NR ONE do? ... this is only a workaround Press ESC to open the in game settings and go to the Video settings .. change the render mode at the top from True Fullscreen to Fullscreen windowed mode this should reset all settings that might be out-of-bounds and cousing this reaction of the render engine (you might need to leave the match so it can take effect) well done NOOB NR ONE!! If you can not access the in game settings please look at your Windows taskbar and open H&G Sync Click on File and choose Edit localsettings.ini In the text file search for the line render.enable_true_fullscreen= and change it to FALSE save the text file and give it a try
  10. Okay ... Please clear the Steam Download Cache After that go to the Library section, right-click on the game and select Properties from the menu. Select the Local files tab and click the Verify integrity of game files... button. Steam will verify the game's files - this process may take several minutes.
  11. Please close the game and press Windows + R key and enter this line into the run box Windows 10 and 8 %USERPROFILE%\AppData\Local\Microsoft\Windows\INetCache Windows 7 %userprofile%\AppData\Local\Microsoft\Windows\Temporary Internet Files\ ... and delete all files in those folders... start the game again
  12. Please close the game and press Windows + R key and enter this line into the run box Windows 10 and 8 %USERPROFILE%\AppData\Local\Microsoft\Windows\INetCache Windows 7 %userprofile%\AppData\Local\Microsoft\Windows\Temporary Internet Files\ ... and delete all files in those folders... start the game again
  13. Oops ... looks like we need an DxDiag from you both .. if your action client isn't open in an virtual desktop Please press the [Windows] key + [R] on your keyboard to bring up the "Run" box. In the "Run" box, type DxDiag and press Enter. This will start the DirectX Diagnostic Tool. Once the Direct X Diagnostic Tool appears, click on the Save All Information button at the bottom. When asked where to save the file, click on the drop-down box next to Save in and select Desktop. In the File Name box towards the bottom, the name DxDiag.txt should appear. Leave this as is and click on the OK button. Click the Exit button to exit the Direct X Diagnostic Tool On the Desktop, there should be a file name DxDiag or DxDiag.txt. If there is no file with this name, please repeat the steps above and make sure to save the file to the Desktop. Open the text file an copy paste the content in here ...but please use the spoiler feature of the forum to make the thread still readable for others That DxDiag is only a diagnostic tool that collects technical information on your computer. It is usually needed by technical support agents to isolate specific issues.
  14. @Sungha12 Please close the game and press Windows + R key and enter this line into the run box Windows 10 and 8 %USERPROFILE%\AppData\Local\Microsoft\Windows\INetCache Windows 7 %userprofile%\AppData\Local\Microsoft\Windows\Temporary Internet Files\ ... and delete all files in those folders... start the game again
  15. @TaskanBR Please close the game and press Windows + R key and enter this line into the run box Windows 10 and 8 %USERPROFILE%\AppData\Local\Microsoft\Windows\INetCache Windows 7 %userprofile%\AppData\Local\Microsoft\Windows\Temporary Internet Files\ ... and delete all files in those folders... start the game again