Reto.Robotron3000

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About Reto.Robotron3000

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  • Birthday February 8

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  1. WHAT ARE WE TESTING AND WHY? We are testing a number of performance optimizations that focus on improving framerate by reducing stuttering, speed up loading time on minimum requirement PCs and a performance update to the anti-cheat. We are testing this on prototype instead of just rolling it out on live as there might be some issues with very specific PC configurations. So what should I do? Log in to prototype, and launch the action game (please just choose an infantry soldier and have all maps selected), deploy into the map and run around and have a bit of fun. We'll collect and analyze the data needed. The server has been configured to start battles with 1 soldier on each side and no infantry requirements, so this is your chance to take exotic vehicles and weapons for a spin if you want to check something out! Anything specific I can do to help? Upload crash reports if crashing; If the game is stalling or you experience much worse performance than on Live, provide your DXdiag file, player-prototype.log and hngsync-prototype.log. The logfiles can be found in the folder: %USERPROFILE%\AppData\LocalLow\Heroes and Generals Here is a link to instructions on how to create a dxdiag file. How long will prototype be open? We will keep prototype open until Monday November 19th at 1400 CET. HOW DO I JOIN? In order to participate, you will have to download the Prototype client. You can download the client by clicking the link to http://prototype.heroesandgenerals.com Download and install the client as indicated. You will have more than enough Gold for testing purposes and grabbing the vehicles you want to play with! Please note that any gold, credits or warfunds are not transferred to the Live servers. What you do on the prototype server stays on the prototype server. FAQ Q: How do I access the prototype server on Steam, Mail.Ru, or Hype? A: Unfortunately, Prototype is only accessible through the standalone client. But you can use the same login, so you only need to download the stand-alone client. Q: Can I play when I located outside Europe? A: We have two different servers supporting prototype this time, one in Frankfurt, Germany like we normally have that gives good (or decent) ping for Europeans, Russians and most Americans, but we also have one running in Hong Kong so our Australian and Asian players should have a chance to play as well. Q: Why is the downloading of the client progressing so slow? A: During the initial opening of the server, there is a heavy load on download centers. Q: What should I do if I encounter a crash? A: If you experience crashes you should send the crash report right away! Q: Does this impact my normal game? A: No, You have a separate amount of credits, gold & warfunds as well as separate characters, weapons, vehicles etc. on the prototype server! Q: Do I get the Gold, Warfunds and Credits back in the normal game? A: No, the free stuff stays on the prototype server. Q: Am I allowed to have fun? A: YES! While this is a test it is also a game, so go have some fun! Check out other vehicles, factions and careers from what you normally play. Original post: https://heroesandgenerals.com/2018/11/test-optimizations-on-prototype/
  2. Reto.Robotron3000

    Changelog 1.12.1 Deploy! Drive! Destroy!

    I think this is a theoretical problem. If the PC can run the game adding a handful of bot planes have no real influence on FPS:
  3. Reto.Robotron3000

    Changelog 1.12.1 Deploy! Drive! Destroy!

    It shows a running FPS graph, mostly to help debug, but some players might want to use it to fine-tune graphics settings NB There were NO changes to tanks in the 1.12.1 update.
  4. Reto.Robotron3000

    Changelog 1.12.1 Deploy! Drive! Destroy!

    yes pls
  5. Reto.Robotron3000

    Changelog 1.12.1 Deploy! Drive! Destroy!

    UPDATE: This is fixed Updated Known Issues in linked post: "Administrator Rights Needed" error. This is due to an error at our CDN provider (the servers handing you the actual files), resulting in this weird message. Workaround - try again it is a periodic error so a lot of files do get delivered. We're working with them as fast as we can to figure out what is wrong on the setup and get it fixed. Sorry for any inconvenience.
  6. Reto.Robotron3000

    Changelog 1.12.1 Deploy! Drive! Destroy!

    no, son (anyone below 40 is called son 😉) But we are seeing increased traffic and load. We replaced one of the backend servers this morning due to a hardware error, but it shouldn't impact anything. Might be some DNS caching somewhere.
  7. Reto.Robotron3000

    Changelog 1.12.1 Deploy! Drive! Destroy!

    I'm working with the devs trying to figure out what information we need to ID the bug. More info as soon as I get it. Again sorry for the inconvenience.
  8. Reto.Robotron3000

    Changelog 1.12.1 Deploy! Drive! Destroy!

    Investigating! Thanks for the headsup. @Lycrist_Katkiller @Trollfaktor Did the game write anything in the H&G Sync window? If you type debugwindow (or hit ctrl+½) you get a debuglog in the client, if the error appears again please try that and send the output to support so we can nail that bug!! Does it fix itself after a game restart? Does it fix itself after a computer reboot (could be some other program, AV, search indexer etc. having a file lock on the files, and a reboot should fix that)?
  9. Reto.Robotron3000

    Changelog 1.12.1 Deploy! Drive! Destroy!

    Update 1.12.1 General Game Changes Daily Bonus + 50% rank xp for the first battle of the day for each of your soldiers! Added an extra filter option for Soldier selection, giving you an overview of your soldiers across all three factions. Encounter battles for players below level 2 now have PVE fighter planes battling it out in the sky. Bug Fixes Various timeout values adjusted to help players who had issues joining battles. In game settings the language selection menu now shows the current language correctly. Other Changes After logging in, you now start on the Heroes screen instead of the news bulletin screen decreasing the time to action. Removed due to last-minute bugs. Enable FPS graph in console for all player accounts (render.show_fps_graph=1) Known Issues The updated sound engine (FMOD) may still cause issues related to volume over distance (attenuation) for vehicles and weapons on some sound cards. We are keeping an eye/ear on this. AsusTek Sonic Studio 2 OSD (SS2OSD.dll) can cause crashes. We recommend you disable it if you encounter crashes. Nahimic OSD (Nahimic2OSD.DLL) can cause crashes. We recommend you disable it if you encounter crashes. So what are you waiting for soldier – grab your gear and enter combat! Original post: https://heroesandgenerals.com/2018/11/changelog-1-12-1/
  10. Once again we would like to enlist your help testing the upcoming Krepost Encounter map on our Prototype Server! In this iteration of the map we have: Redesigned the capture point layout. Now the fortress has 3 Objectives Removed the large building from the neutral compound across the river to make it look less like an Objective Added more cover to the Yard Opened 3 of the tall windows to allow easier access to the fortress Optimized water layer for performance reasons Fixed collision issues in the west wing crater Work on officers area in fortress Working on updating geometry on all walls sections Working on updating geometry all roof sections Sound update to fix missing/delayed shot sounds from other players What we are looking for is your feedback on the gameplay and what you think of the overall flow of the Krepost Encounter with the changes we have made – does the extra objective point improve the experience or not? Also, let us know if you find issues that break the gameplay and/or missing/delayed sounds. Be aware that the map is still in an early state and a "work in progress" so everything is subject to change - especially the visuals. So please disregard the pure visuals – we do not need feedback on the visuals. Neither do we need input on how the bots behave. Known Issues There are missing/white textures several places on the map. The graphics is not optimized yet, so the you will experience lower fps. There are placeholder textures (like the brick textures on the fortress itself) Various shader-issues Visual gaps in walls, roofs, ceilings and such Missing LOD Bots have not been optimized to the map layout – they may seem poorly organized compared to Live WHAT ARE WE TESTING AND WHY? We are testing the gameplay flow on the new encounter map named 'Krepost', situated in the marshlands of Eastern Europe. So jump in and play the map, play to win battles. In addition to the map this prototype test also includes a new set of precision aim recoil animations, ie. how your weapon behaves on screen when you shoot while aiming (hold right mouse), and a sound update to fix missing/delayed shot sounds from other players. We would like feedback about places where you are able to squeeze yourself through (or shoot through) where it doesn't feel intended. How long will prototype be open? We will keep prototype open until Monday November 5th at 1400 CET. HOW DO I JOIN? In order to participate, you will have to download the Prototype client. You can download the client by clicking the link to http://prototype.heroesandgenerals.com Download and install the client as indicated. You will have more than enough Gold for testing purposes and grabbing the vehicles you want to play with! Please note that any gold, credits or warfunds are not transferred to the Live servers. What you do on the prototype server stays on the prototype server. FAQ Q: How do I access the prototype server on Steam, Mail.Ru, or Hype? A: Unfortunately, Prototype is only accessible through the standalone client. But you can use the same login, so you only need to download the stand-alone client. Q: Can I play when I located outside Europe? A: We have two different servers supporting prototype this time, one in Frankfurt, Germany like we normally have that gives good (or decent) ping for Europeans, Russians and most Americans, but we also have one running in Hong Kong so our Australian and Asian players should have a chance to play as well. Q: Why is the downloading of the client progressing so slow? A: During the initial opening of the server, there is a heavy load on download centers. Q: What should I do if I encounter a crash? A: If you experience crashes you should send the crash report right away! Q: Does this impact my normal game? A: No, You have a separate amount of credits, gold & warfunds as well as separate characters, weapons, vehicles etc. on the prototype server! Q: Do I get the Gold, Warfunds and Credits back in the normal game? A: No, the free stuff stays on the prototype server. Q: Am I allowed to have fun? A: YES! While this is a test it is also a game, so go have some fun! Check out other vehicles, factions and careers from what you normally play. Original post: https://heroesandgenerals.com/2018/11/
  11. Once again we would like to enlist your help testing the upcoming Krepost Encounter map on our Prototype Server! In this iteration of the map we have: Added an extra objective point (O2), providing the team who not in control of the fortress a better chance of stopping the enemy from progressing. Added an alternative flanking route to new objective point. Moved the southern deploy area back a bit and added view blockers to reduce spawn killing from the fortress. Added placeholder props such as tables, chairs, beds etc have been added to a number of rooms. Made bots part of the battle for an 18vs18 gameplay experience. Bots will be replaced with real players as they are joining the battle. What we are looking for is your feedback on the gameplay and what you think of the overall flow of the Krepost Encounter with the changes we have made – does the extra objective point improve the experience or not? Also, let us know if you find issues that break the gameplay and/or missing/delayed sounds. Be aware that the map is still in an early state and a "work in progress" so everything is subject to change - especially the visuals. So please disregard the pure visuals – we do not need feedback on the visuals. Neither do we need input on how the bots behave. >Known Issues There are missing/white textures several places on the map. There are placeholder textures (like the brick textures on the fortress itself) Various shader-issues Visual gaps in walls, roofs, ceilings and such Missing LOD Bots have not been optimized to the map layout – they may seem poorly organized compared to Live WHAT ARE WE TESTING AND WHY? We are testing the gameplay flow on the new encounter map named 'Krepost', situated in the marshlands of Eastern Europe. So jump in and play the map, play to win battles. In addition to the map this prototype test also includes a new set of precision aim recoil animations, ie. how your weapon behaves on screen when you shoot while aiming (hold right mouse). How long will prototype be open? We will keep prototype open until Wednesday October 31st at 1300 CEST. HOW DO I JOIN? In order to participate, you will have to download the Prototype client. You can download the client by clicking the link to http://prototype.heroesandgenerals.com Download and install the client as indicated. You will have more than enough Gold for testing purposes and grabbing the vehicles you want to play with! Please note that any gold, credits or warfunds are not transferred to the Live servers. What you do on the prototype server stays on the prototype server. FAQ Q: How do I access the prototype server on Steam, Mail.Ru, or Hype? A: Unfortunately, Prototype is only accessible through the standalone client. But you can use the same login, so you only need to download the stand-alone client. Q: Can I play when I located outside Europe? A: We have two different servers supporting prototype this time, one in Frankfurt, Germany like we normally have that gives good (or decent) ping for Europeans, Russians and most Americans, but we also have one running in Hong Kong so our Australian and Asian players should have a chance to play as well. Q: Why is the downloading of the client progressing so slow? A: During the initial opening of the server, there is a heavy load on download centers. Q: What should I do if I encounter a crash? A: If you experience crashes you should send the crash report right away! Q: Does this impact my normal game? A: No, You have a separate amount of credits, gold & warfunds as well as separate characters, weapons, vehicles etc. on the prototype server! Q: Do I get the Gold, Warfunds and Credits back in the normal game? A: No, the free stuff stays on the prototype server. Q: Am I allowed to have fun? A: YES! While this is a test it is also a game, so go have some fun! Check out other vehicles, factions and careers from what you normally play. Original post: https://heroesandgenerals.com/2018/10/
  12. Reto.Robotron3000

    What happens with dx10 only cards tomorrow?

    Info straight from @Reto.Hal9k: A fix allowing all maps to run on DX10_0 is currently on its way through QA and is expected live on the servers with next hotfix early next week. I'm truly sorry for the long wait!
  13. Reto.Robotron3000

    What happens with dx10 only cards tomorrow?

    Just asked for more information. AFAIK a fix is on its way, don't know where it is in the pipeline though.
  14. Reto.Robotron3000

    Updated Development Overview - October

    A bug in the setup accidentally deleted this topic. Sorry for the inconvenience.
  15. Reto.Robotron3000

    Feedback Krepost vs 1.12

    One of the main issues with the switch to field maintenance is the disadvantage you get from being spawncamped with a high-maintenance soldier. In the hotfix we rolled out Tuesday this was changed so the cost is eased in over 30 seconds after becoming visible (so if for example your field maintenance is 45 seconds and you are killed 2 seconds after becoming visible your field maintenance is 2/30 = 0.0667 times the value of 45. Giving you a value of 3 seconds (0.0667 * 45). A tweak balancing the M2A2 is currently in test. It was buffed a lot back when it was released to give a bit more punch, those values were not balanced correctly on release of 1.12. Framerate fixes are being worked on - one stuttering issue was fixed Tuesday and we are hunting for more performance. The Audio is being tweaked - again a number of fixes came out Tuesday. Mobile Deploy vehicles are being worked on to balance them better, more info as I see what QA says and when I have a release date. We've heard a number of complaints about (and seen ourselves) there being too many tanks/planes in battles, and after the peak caused by the novelty of the new update has settled we can balance this better. Currently looking at increasing field maintenance for deploying as non-infantry when joined as infantry. Other issues being looked at are vehicle field maintenance values to ensure balance within both tiers and classes (all feedback welcome) and of course AT weapons that were too strong before 1.12 now need a beefier punch while still not turning all tanks into paper tigers.