Action Game

Error 10010

If you are receiving an error message that reads “Unable to initialize graphics device. A graphics card with at least Shader Model 3.0 is required to run this game”, and you are certain that your graphics card supports this shader version, you may want to make sure the driver software for your graphics card is […]

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Can I use a joystick emulator?

Joysticks are not officially supported. There exist some joystick emulator programs out there, and you are welcome to try them. However we cannot guarantee that they will work, nor can we offer troubleshooting advice if they don’t.

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The screen turned black and my Soldier’s name changed to “Noob Nr One”, what do I do?

If the Action Game suddenly turns into a black screen and you see your Soldier’s name in the bottom-left corner change to “Noob Nr One”, this means the render engine encountered an issue. “Noob Nr One” is a placeholder name that pops up when the game is momentarily unable to display your player data for […]

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“Overlapping window detected” error message

If you are receiving an error message that reads “Overlapping window detected. Inputs are disabled so please close the window to regain control“, this most likely means that you are running another application parallel to Heroes & Generals, which opens a transparent window on top of H&G and/or disrupts the key inputs that are sent […]

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