Account Management
Ingame message expiration
Messages in the ingame message system auto-expire message threads after 6 months of inactivity, also each message thread has a cap of 50 replies. This speeds up the ‘new message’ checks and increases login speed for everybody. This is NOT forum threads ONLY in game messages (the small envelope icon in the top right of the game! […]
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How do I delete my account?
To have your account deleted, please send us a support ticket by following the link below. When doing so, please make sure to log in to the Support helpdesk using your player account name and password. Also please be aware of the following: The user name of a deleted account will not be available again. It’s not […]
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How can I change my account name?
It is not currently possible to edit user account names. Allowing user name changes is no small feature, as it would require major back-end modifications and demand that we also rework several security measures. So far it has been our belief that our limited resources would be better invested in expanding and improving the game itself. […]
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