For all Steam and Mail.ru players you just need to patch the game as usual.
To all other players you need to re-install the game.Please use this [UPDATED] link.
Sincere apologies for the downtime today with Heroes & Generals WWII. We’re back up and running now and to compensate you for lost game time here’s a 3 day Veteran Membership Voucher.*
Voucher Code: FEBSYNC19
Thank you for your patience and see you in game!
*One time use only, expires 28 FEB 2019 @ 23:59 GMT
How do I activate the voucher code?
- Start the game
- Log in
- Click the Menu button (looks like a cogwheel) in the top right corner
- Click on the “Redeem Voucher” button
- Paste or type in the voucher code and click “OK”
If you’re still having problems please contact Customer Support.